Service Managers


  • Mental Health Service Manager
  • Newton-Le-Willows (WA12)
  • From £24,500 to £37,800 per annum
  • Permanent


Due to expansion we are looking for Service / Unit Managers who deliver a service which is both economically viable whilst managing available resources effectively as well as engaging with and meeting the needs of tenants and staff.

As a Service Manager, your duties will include, but not limited to:

* Assessment and management of tenant care

* Management of care pathway

* Providing out of hours cover by operating the on-call service

* Knowledge, understanding and experience of CQC requirements and clinical governance

* Ensuring regular staff meetings are convened whilst maintaining an atmosphere where staff can contribute their views on practice and development in an open and constructive manner

* Ensuring the management and support of staff through supervision, appraisals and training in order to allow them to work effectively

* Ensuring staff are compliant with legal and CQC framework

* Identifying and pro-actively address any failure in performance by staff

* Key role in recruitment of staff

* Supervise and manage sickness and absence of employees

* Manage and oversee ongoing training internally and externally

* Ensuring incident management is complete to the highest standard

* Manage and govern overall health and safety, conduct audits and sustain business contingency plans. Building and grounds and manage maintenance

* Uphold maintenance of building through regular inspections and schedules maintenance and repairs as required-

* Ensure compliance with tenancy agreements

* Management of finances of the unit and individuals including petty cash, housing benefit, budget, financial returns, resident finance, procurement, expenses and wages sign off.

* Promote the aims and objectives of NH through liaison with statutory and voluntary agencies

* Develop and maintain good working relations with relevant agencies, keeping abreast of developments in local policy and services

* Develop local community links with a view to identifying opportunities for service enhancement and promoting a better understanding of mental health issues

* An ability to build a warm rapport with residents and their families

* Attend regular supervision with line manager

* Take part in training as required

* Actively review own performance and development needs to assist personal growth and the development of the service

NVQ Level 5 in Health and Social Care is desirable but not essential for applicants.

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