24/7 Community Recovery At Home

Northern Healthcare now offer community-based at home recovery services across the North West, Yorkshire and Cumbria. With extensive experience supporting individuals in our shared residential services utilising the industry leading ‘Northern Healthcare Enhanced Supported Living Model’, our teams were approached by adult health and social care services to offer the same high level of tailored mental health support to individuals in their own homes – allowing the people we support to live as independently as possible.

We provide community recovery support packages for people who need 24-hour access to mental health support services. The quality of the support is the same as that provided to an individual living at a Northern Healthcare shared residential service.

Man being supported at home

What is included

Tailored support plans

Tailored support plans

The support provided is based on the individual's needs; it will include around-the-clock support from a dedicated team and may also include clinical recovery-based therapies with input from a Registered Mental Health Nurse and Occupational Therapist.

Building basic life skills

Building basic life skills

Support with shopping, nutrition, cooking and menu-planning, health and wellbeing and managing medication.

Money management

Money management

Managing bills and money & identifying and claiming benefits.

Education and leisure

Education and leisure

Accessing education, employment and volunteering opportunities. Signposting appropriate social and leisure activities in the local community.

Emotional and social support

Emotional and social support

As well as offering practical support our team provide emotional support, companionship and encouragement.

24/7/365 Support

24/7/365 Support

Our team are trained by specialist with vast experience to understand how to support individuals with complex mental health problems and are always on-hand for the individuals we support.

Safety

Safety

We treat everybody as an individual empowering them to lead safe, purposeful and happy lives. Our support quality and safety standards are supported by comprehensive risk management and rigorous internal and external clinical governance processes.

Our teams include a Registered Mental Health Nurse, Occupational Therapist and highly trained Support Workers with the ability to facilitate access to other specialist professions as required, for example Cognitive Behavioural Therapy.

At Northern Healthcare our teams provide support for people living with a variety of mental health conditions, learning difficulties and autistic spectrum disorders. Some of the people we support may have more than one diagnosis, but every person is treated as an individual. Whilst personal history and diagnosis can help our teams understand and support our residents, we are dedicated to seeing the person and not their condition. All of our support packages are tailored to the individuals needs and a core team will be assigned to the individual based upon their needs.

We work closely with local authorities and health care professionals to deliver comprehensive support packages based on an individuals support requirements and goals for recovery.

Our enhanced supported living model ensures that the quality of care that we provide is consistent

Find out more

FAQs

How has the service responded to COVID-19?

To keep the people we support and our team members safe, our team are required to wear PPE, as a minimum this is scrubs and a face covering. We are closely monitoring the situation and are prepared to scale-up requirements as and when it is needed. You can find out more about our response to the coronavirus in our news section.

Not at this time. Our team are specialists in supporting people with enduring and complex mental health problems and our 24/7 at home recovery model recognises that these needs are very different to those of individuals who may require hourly support packages.
However, we will always continue to support individuals already under our care as they progress on their journey to recovery with support packages consistently reviewed and tailored to their changing needs.

We can support an individual with daily-living tasks such as rent/money management. However, unlike our residential services housing is completely independent and is often privately owned/rented or funded independently through the individual’s benefits or earnings.

We accept referrals from professionals working in adult health and social care, this may be a Social Worker or Case Manager for example. To submit a referral please get in touch or visit our ‘Support Networks’ pages for more information.

Building support networks

For us to help the people we support it is vitally important to us to form long-lasting relationships with the people they know and trust. We support commissioners and referrers to find the right service for the individual in their care. Building a network of support around an individual is crucial in aiding their development – families, friends and the wider community all have an important role to play.

To enquire about our community recovery packages, please get in touch with our team.

Contact us