Information for Referrers

‘Referrers’ are not just fellow healthcare professionals. They know, support and care for the individual who they are recommending our service to. They have built a relationship with the individual, sometimes over several years and at this stage they are a key person in helping us determine if we are the best next step.

Our enhanced supported living services provide accommodation and 24/7 support for people living with a mental health diagnosis, learning disability or autism. Our aim is to work collaboratively to ensure we provide support packages which incorporate the individual’s needs, whilst our focus is on enabling people to achieve their goals and to become more independent.

How it works

  • Step 1

    Submit a referral using the form below. To help us process a referral as quickly as possible ensure you have the documents listed in the “What we need from you” section. The team will request these once your initial enquiry has been processed.

  • Step 2

    Our clinical team will review the submitted documents. We may ask you for more detail to ensure we are the best next step for the individual in your care.

  • Step 3

    If we agree that enhanced supported living is the best next step, a detailed free assessment process follows. All people who form the individuals support network; health and social work professionals, care coordinators and family will be asked to attend along with the referred individual.

  • Step 4

    The pre-tenancy assessment is led by an experienced mental health professional – either a Registered Occupational Therapist or a Registered Nurse to identify the needs, wants and goals of the individual.

  • Step 5

    An assessment report is shared with the referrer, which contains a thorough care and risk management plan. If enhanced supported living is the best next step, together we will devise a transition of care schedule.

Need to make a referral?Contact us

What we need from you

Northern Healthcare accepts referrals from NHS mental health case managers and provider trusts, Clinical Commissioning Groups (CCGs), community mental health teams, secure hospitals, mental health acute and psychiatric intensive care units, rehabilitation and recovery inpatient services, prisons and courts and social services. To progress a referral we will need:

  • A completed Northern Healthcare referral form
  • Current care plan
  • Risk assessment
  • Details of any incidents over the last 6 months
Download a referral form

Our Services


Garth Lodge



Tenby House

286 Abbey Road, Barrow, LA13 9JN


Glen Garth House

359 Abbey Road, Barrow-In-Furness, Cumbria, LA13 9JY


Montgomery House

Milltown Street, Radcliffe, M26 1WD


Milnshaw House

161 Whalley Road, Accrington, BB5 1BX


Mary Seacole House

Brancker Street, Westhoughton, Bolton, BL5 3JD


Holly Court

211 Rake Lane, Wallasey, CH45 5DQ


Holland House

Holland House, 4 Mount Street, Preston, PR1 8BS


Helena's House

6 Roby Road, Huyton, L36 4HE


Hillesden House

Hillesden House, Mount Road, Leek, Staffordshire, ST13 6NQ


Grainger House

Grainger House, Cradley Road, Cradley Heath, B64 6AG


Radcliffe Gardens

11 Radcliffe Gardens, Pudsey LS28 8BG


Merchants House

1-7 Leeds Road, Shipley, BD18 1BP


Hyde Park House

15 Hyde Park, Wakefield, WF1 4ET


Amy Johnson House

1-5 Jameson Street, Hull HU1 3HR

Our enhanced supported living model ensures that the quality of care that we provide is consistent

Find out more


What is the referral criteria?

Male & female residents, aged 18+ who are willing to engage in recovery & social inclusion.
Can be on section 17 leave or if on forensic MHA section, on extended leave if approved by MOJ.
Can be on a community treatment order or DoLS.
On admission residents must be stable on their current medication & medically fit.
We can support people with a diagnosed mental illness, mild learning disability or autistic spectrum disorder.

Individuals may have a primary mental health diagnosis e.g. schizophrenia, schizo-affective disorder or bipolar, they may also have secondary needs relating to a learning disability, autism and personality disorder.

Unfortunately our teams cannot support individuals with a primary diagnosis of Personality Disorder or where Emotionally Unstable Personality Disorder is either a primary or secondary diagnosis.

Northern Healthcare is led by clinical professionals who understand the challenge of finding suitable support services and navigating a sometimes complex funding process. We are on hand to help manage the transition into community-based services.

We utilise a range of occupational therapy based assessment tools to provide a baseline of an individual’s level of functioning, and as outcome measures. Some of the assessment tools are:

• Occupational Self-Assessment (OSA)
• Model of Human Occupation Screening Tool (MOHOST)
• The Functional Living Scale
• Occupational Circumstances Assessment and Interview Rating Scale (OCAIRS)
• Volitional Questionnaire (VQ)
• Assessment of Community and Interaction Skills (ACIS)
• Occupational Performance History Interview (OPHI)
• Cognitive assessments such as ‘CAM’
• Basic skills education assessments in numeracy and literacy

Northern Healthcare is registered with the Care Quality Commission for treatment of disease, disorder or injury & personal care.

We are committed to providing the highest quality services to the people we support – along with their families and external health and social care professionals.

Once a referral has been confirmed, confirmation of funding will then be required from the appropriate authority.

Placements are usually funded through the CCG or local authority, but can also be funded privately, through personal budgets or via independent case managers. We work closely with funding teams and can support with ensuring the correct information is provided in advance of funding panels.

High quality, evidence-based supported living has proven to be cost effective. Community based services reduce the number of individuals in acute mental health hospital beds, and ease the reliance on statutory services.

Northern Healthcare is currently an accredited member of the ‘frameworks’ covering Cheshire East, Sandwell, Staffordshire, Haringey, Calderdale and Liverpool.

If you have a specific enquiry about our services, please get in touch with our team.

Contact us