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We are PROUD to announce that Milnshaw House, our supported living service in Accrington, has been chosen as a regional finalist in the Great British Care Awards under the ‘The Three ‘R’s’ category.
The Three ‘R’s category recognises organisations and individuals who have adopted an innovative approach to Recruitment, Retention and Recognition.
At our mental health supported living services, we believe everyone deserves to live a safe, happy and meaningful life, where they’re valued, respected, listened to and supported. Northern Healthcare empower the people we support to live as independently as possible and to overcome their challenges through our support model.
People's views and decisions about care were incorporated in their care plans. This helped staff to support people in a way that allowed people to have control over their lives. People told us, "I would recommend this service to other people. Staff help me with [name of activity] and help to keep me focused." (CQC Report 2021)
Northern Healthcare provides care and support for people with mental health conditions, learning disabilities, autism and complex needs. Many of the people we care for may have more than one diagnosis, and our comprehensive support plans are regularly reviewed and tailored to the needs of each individual to empower our residents to achieve their goals at their pace.
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For us to help our residents we need to form long-lasting relationships with the people they know and trust. We support commissioners and referrers to find the right service for the individual in their care. Building a network of support around an individual is crucial in aiding their development – families, friends and the wider community all have an important role to play.
We work in partnership with mental health and social care professionals to ensure that we can meet the needs of the individual in their care, and to plan the best next steps for the individual.
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Northern Healthcare has a robust clinically informed framework. Independent mental health professionals take part in a comprehensive auditing process.
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It is vitally important to us that we build trust and long-lasting relationships with our residents and their families.
Find out moreOur recovery services are safe and comfortable environments where residents can rebuild their skills, confidence and independence. All of our houses have their own personality, brought to life by our residents and our teams. Our supported living model ensures that the quality of care that we provide is consistent. Each service has 24-hour support with access to experienced multidisciplinary support teams. Our teams offer a range of expertise across a wide range of specialism including Mental Health Nursing, Occupational Therapy and Cognitive Behavioural Therapy.
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