Our team support people living with a wide range of mental health needs. Individuals may have a primary mental health diagnosis e.g. schizophrenia, schizo-affective disorder or bipolar, they may also have secondary needs relating to a learning disability, autism and personality disorder.
Each day our residents show immense strength. As well as their diagnosis, some of the people we support may have a previous history of substance abuse and they have often experienced traumatic events in their past. Our team work with our residents to take small steps to overcome these hurdles each day.
Each resident will have a unique support plan; our goal is to help our residents reach theirs. Recovery means something different to each of our residents and the concept of what recovery means will evolve as each person progresses with help from our team.
Our team inspire confidence, promote informed choice and help our residents to develop everyday skills. We celebrate the small steps forward, whilst promoting resilience to be able to manage any possible steps back.
In order for us to support someone living with a mental health diagnosis at one of our services we must first receive a referral from a health or social care professional. This may be a Case Manager, Commissioner, Social Worker, Care Co-ordinator, Community Mental Health Nurse, Clinical Manager or another health care professional.
One of our clinical team will meet with the individual being referred to our services for support to understand in more detail how we can help. By working closely with colleagues in community mental health teams, we form unique support plans with attainable goals which are reviewed regularly. The current tools we use to ensure a comprehensive package of care include: HCR20, GASS, HONOS, EGRIST/STAR, MOHO, RE-QOL 20.
Together we will help the individual to make an informed choice about whether coming to a Northern Healthcare service is the right next step for them.
The admission process will vary from person-to-person and it is highly dependent on their current situation, our team are on-hand to support throughout.
Confirmation of funding is required from the appropriate authority –CCG or local authority. Placements can be funded privately, through personal budgets or via independent Case Managers. Administrative support is given with application for appropriate level of housing benefit.
Each resident has their own individual lease agreement with a housing association. We treat all of our services as our residents’ homes and we encourage residents to personalise their homes as they choose.
We provide clear pathways to enable the people we support to reach their personal goals. Residents are actively involved in support planning and can see evidence of their progress over time. Plotting recovery using the recovery star together helps to motivate the people we are supporting, whilst building confidence and identifying new objectives.
For us to help our residents we need to form long-lasting relationships with the people they know and trust. We support commissioners and referrers to find the right service for the individual in their care. Building a network of support around an individual is crucial in aiding their development – families, friends and the wider community all have an important role to play.
We work in partnership with adult health and social care professionals to ensure that we can meet the needs of the individual in their care, and to plan the best next steps for the individual.Find out more
Northern Healthcare has a robust clinical governance framework. Independent mental health professionals take part in a comprehensive auditing process.Find out more
It is vitally important to us that we build trust and long-lasting relationships with our service users and their families.Find out more