“The amount Hayley has progressed since being at Holland House is phenomenal.” | Hayley’s Story, Holland House

Sun setting over Blackpool pier

Hayley is 24 years old and came to Holland House in July 2021 on a 12-week discharge to assess placement from The Harbour Medium Secure Mental Health Unit (Lancashire Care NHS Foundation Trust). Following the initial 12-week placement, Hayley, her care team and Lancashire County Council concluded that she would like to remain at Holland House with a tenancy agreement to continue her recovery journey. The team put a person-centred plan in place focused on supporting Hayley with her mental health recovery.

Hayley lives with anxiety and non-organic psychotic episodes. When she first came to Holland House, she struggled with audio hallucinations and would often experience negative thoughts and feelings.

Supporting Hayley with her mental health recovery

With the support of her team, external health and social care professionals and her family, Hayley has made amazing progress on her recovery journey. She manages her symptoms and has gained greater independence. Hayley also achieved key goals she set for her recovery, including enrolling at college and volunteering, which she now does 2 days a week.

“My name is Hayley and I have lived at Holland House for a year and a half now. I have my own ensuite room which I have decorated myself in a Disney theme. I really enjoy living here because we go on days out to Blackpool Pleasure Beach, swimming, cinema, bowling and many more. I now volunteer 2 days a week with one day at a salon and the other day for a children’s charity.

The staff at Holland House are very supportive and they also help me with my homework for college. I like being in Preston as my family come round and we play pool in the games room.” Hayley, resident at Holland House

“The support staff at Holland House have a high attention to detail for care. Hayley is a young adult with a learning difficulty, and they adapt to her needs. They support Hayley with her everyday tasks such as cooking, shopping and planning her week. However, whilst still giving her independence. The support staff are very friendly and keep me well informed when needed. The amount Hayley has progressed since being at Holland House is phenomenal. Hayley has come out of her shell a lot more and her confidence has grown a lot. I would highly recommend Holland House.” Paul, Hayley’s brother

Please note, names have been changed to protect confidentiality.

Find out more about Hayley’s Journey to Holland House here. 

Learn more about Holland House

Based in Preston, Holland House provides 24/7 enhanced support to adults with learning disabilities, autism mental health issues and complex care needs. To find out more visit our Holland House service page.

If you have any questions regarding our services or would like to request more information, please get in touch.

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