At Northern Healthcare, we recognise that every individual has a unique supported living journey. Our step-down services are specifically designed to promote greater independence for those transitioning from 24/7 supported care or inpatient settings. Additionally, these services offer essential support for individuals who need extra assistance while living independently in the community, potentially preventing hospital admissions.
By providing step-down support, we ensure that each person receives the appropriate level of care based on their evolving needs enhancing their wellbeing, independence, and overall quality of life.
Staff knew people well and recognised the value of person-centred care. This meant people’s support was individual and personalised to their needs and preferences. Staff supported people to engage in a range of activities including holidays, paid and voluntary work, socialising, and accessing community activities. (CQC Report 2024)
Our step-down supported living services are designed to empower individuals to achieve their personal goals by offering support in various aspects of daily life. This includes assistance with everyday activities, maintaining a safe and welcoming home, and fostering positive relationships with family and friends. We also encourage participation in work, training, education, and volunteering, as well as engagement with local community resources, services, and social events. Additionally, our team provides guidance for medication management, financial planning, and health appointments.
Our step-down supported living services offer a reduced level of 1:1 support to enhance daily living skills and maximise each person’s potential for independence. This service is available 7 days a week, 365 days a year during extended daytime hours.
Our approach is all about teamwork and collaboration, working together to empower individuals in their journey to independence. By focusing on strategies that help minimise the risk of relapse, we aim to reduce the likelihood of mental health setbacks while also nurturing social skills that build confidence and create meaningful connections.
We believe in clear communication between individuals, our team, and healthcare professionals. We communicate progress using helpful indicators to celebrate improvements and make sure our support is making a difference. Our services are designed to:
