Information for Commissioners

It is vital that we support our health and social care communities, as they support us, and this includes building long-lasting partnerships with Clinical Commissioning Groups and Local Authorities. We evaluate our services in partnership, to ensure the development of financially responsible and sustainable supported living schemes.

Northern Healthcare has a robust clinical governance framework, using independent mental health professionals to take part in a comprehensive and rigorous process of ensuring that our services meet the highest standards of the Care Quality Commission.

A high quality service

  • Regulation

    Northern Healthcare is registered with and regulated by the Care Quality Commission (CQC). The last inspection took place on July 2019. Northern Healthcare was rated as “Good” in all inspection areas.

  • Measurement

    We create pathways that support individuals through residential supported living to community living, delivering measurable results for both local authorities and the people who use our services.

  • Working in partnership

    We believe in creating support networks to help the people we care for to lead fulfilled, independent lives. By working together, we can make a real and lasting difference.

  • Feedback

    The feedback received from residents, health care professionals and the inspectors during our CQC inspection was overwhelmingly positive. You can read the full report by visiting our resources page.

Our enhanced supported living model ensures that the quality of care that we provide is consistent

Find out more

Support Model

  • Individual tenancies in high quality accommodation
  • 24/7/365 support and professional mental health input
  • Bespoke support plans
  • Empowered by bespoke support technology


  • Camberwell Assessment of Need
  • Recovering Quality of Life (ReQOL)
  • Model of Human Occupational Screening
  • Resident feedback

Our Locations


Garth Lodge



Tenby House

286 Abbey Road, Barrow, LA13 9JN


Glen Garth House

359 Abbey Road, Barrow-In-Furness, Cumbria, LA13 9JY


Montgomery House

Milltown Street, Radcliffe, M26 1WD


Milnshaw House

161 Whalley Road, Accrington, BB5 1BX


Mary Seacole House

Brancker Street, Westhoughton, Bolton, BL5 3JD


Holly Court

211 Rake Lane, Wallasey, CH45 5DQ


Holland House

Holland House, 4 Mount Street, Preston, PR1 8BS


Helena's House

6 Roby Road, Huyton, L36 4HE


Hillesden House

Hillesden House, Mount Road, Leek, Staffordshire, ST13 6NQ


Grainger House

Grainger House, Cradley Road, Cradley Heath, B64 6AG


Radcliffe Gardens

11 Radcliffe Gardens, Pudsey LS28 8BG


Merchants House

1-7 Leeds Road, Shipley, BD18 1BP


Hyde Park House

15 Hyde Park, Wakefield, WF1 4ET


Amy Johnson House

1-5 Jameson Street, Hull HU1 3HR

“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.”

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Resources for Commissioners

  • Reports

    Care Quality Commission Inspection Report

    Northern Healthcare CQC Inspection Report September 2019 (opens in a new window).

  • Brochures

    Northern Healthcare Brochure

    Download our brochure here (opens in a new window).

  • Forms

    Northern Healthcare Referral Form

    A downloadable version of our Referral Form


How does Northern Healthcare work with CCGs and local authorities to meet the social and mental health needs of communities?

The challenges of the adult social care landscape mean that we must, as a socially and financially responsible organisation, work with commissioners to recognise trends and predict future requirements.

Northern Healthcare welcome input from commissioners and local authorities to ensure our services meet the needs of the people we support. This means that as a provider we must remain flexible in order to respond to the changing needs of our stakeholders and shape our service provision accordingly.

An open dialogue with our partners ultimately enhances the quality of care we provide, and we value input from everyone in our residents’ support networks.

Placements are usually funded through the CCG or local authority but can also be funded privately, through personal budgets or via independent case managers. We work closely with individual funding teams and can support with ensuring the correct information is provided in advance of funding panels.

As a supported living provider, Northern Healthcare provides a number of different services including:

• Flexible tenancy arrangements
• A needs led service
• 24 hour support team
• Input from experienced mental health professionals (RMN/OT/CBT)
• 24/7/365 clinical on-call cover
• Bespoke risk management
• High-quality environments
• Cost effective services

If you have an enquiry about our services, please get in touch with our team.

Contact us

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