Residents and team members celebrate the winners of the Northern Healthcare Awards 2021

Northern Healthcare Awards 2021 Winners

With over 300 nominations received for the Northern Healthcare Awards 2021, our Directors had the difficult decision of choosing our winners. From June 21st to 25th, they were out on the road to thank them in person for their hard work and dedication! Here are our Northern Healthcare Awards 2021 winners:

Administrator of the Year – Michaela Buckingham, Glen Garth House and Tenby House

Our Business Administrators are key members to the smooth running of our services and are often involved not only in administrative functions but also act as a support to our wider team members. Michaela was presented with her award by Anthea Gribbin, HR Director. One of Michaela’s colleagues said: “Michaela goes above and beyond in her role ensuring all staff have completed training and also gives reassurance to residents. Michaela continues to make sure the business runs smoothly and is a pleasure to work with.” Congratulations to Michaela!

Best Practice Initiative of the Year – Nicole Fluid, Grainger House

A new category for the Northern Healthcare Awards 2021! Sharing best practice across our services is vital to enhance our residents’ experiences and it enables us to learn from our colleagues. Sometimes it can be the small things that an individual team member has put into practice to support a resident and sometimes it’s grand ideas that impact the whole service for the better. Earlier this year Nicole was appointed ‘Physical Healthcare Champion’ at Grainger House. As well as excelling in her role as a Support Worker, Nicole works to encourage residents to access health care services and helps them to monitor and understand key factors relating to their health. Nicole was presented with her award by Jodie Langley, Service Manager. Sarah Jakeman team member said: “Nicole has supported both staff and residents at Grainger House with a positive and enthusiastic attitude. She has shown great teamwork and has proven that anything is possible even with a national lockdown! Nicole thought outside the box, this improved the support that we were able to provide for each resident, she has shown excellent initiative and set an example to other colleagues.” Well done Nicole!

Best Practice Leaders of 2021 – Amy Johnson House

A new category for the Northern Healthcare Awards 2021! Best Practice Leaders 2021 recognises the team at Amy Johnson House for sharing high quality, unique examples of best practice throughout 2020-2021, which have enhanced the Northern Healthcare service nationwide. The team at Amy Johnson House were presented with their award by Ashley Mancey-Johnson, Managing Director.

Clinician of the Year – Bethany Orr, Hyde Park House

We asked our team to nominate a standout Nurse or OT who uses their clinical practice to enhance resident experiences and who shares their knowledge across the team to drive improvements in overall service. Beth was presented with her award by Ashley Mancey-Johnson, Managing Director. Corrina Matthews, Regional Manager said: “Beth works tirelessly across any service she is asked. Her work is to such a high standard. Beth has such a good relationship with residents. She is always professional, takes everything in her stride and is always willing to help and step-in regardless of the task. Beth is a real asset to Northern Healthcare and I think she deserves the Clinician of the Year.”  Congratulations to Bethany Orr who received several nominations from colleagues and residents!

Going Above and Beyond – Harry Evans, Montgomery House

This category was open to anyone, from any role, who has shown an extraordinary commitment to their role and should be recognised for continually going above and beyond their duties. Harry Evans was recognised for his dedication and imaginative approach to keeping our residents’ spirits high during difficult times. Harry was presented with his award by Anthea Gribbin, HR Director. Chloe team member said: “I would like to nominate Harry as I believe he is a hard worker, all the residents love Harry. He is very calm and caring, always gives his best when organising activities and puts in 100% to ensure residents get involved and enjoy the work he is doing. He always creates a good atmosphere when around staff or residents. I believe he deserves an award for the hard work and effort he shows.” Well done Harry!

Head Office Star – Sharon Gee, HO

There’s a lot of people behind the scenes helping our residents and empowering our keyworker colleagues. This award recognises a colleague from Head Office who has made a difference to Northern Healthcare, whether this is helping our services or consistently going above and beyond in their role. Sharon Gee, HR Manager was our winner, as a key contact for our services Sharon is always on hand to help and has been recognised by her colleagues for her dedication. Sharon was presented with her award by Anthea Gribbin, HR Director. Corrina Matthews, Regional Manager said: “Sharon is always available to talk through decisions and give advice on difficult situations, she is always willing to help and ensure best practices are being adhered to.”

Rising Star – Georgina Flavell, Grainger House

Georgina Flavell has shown her commitment to progression within Northern Healthcare and her dedication to her residents and the wider team. Georgina was presented with her award by Daniel Flaherty, Finance Director. Nicole team member said: “As a Team Leader she has shown great promise, she is always willing to go above and beyond for staff and residents and makes sure everyone is happy and comfortable during the working day. She is becoming more and more confident in her role and we collectively agree that there is no one better for the job. She is clearly going to have a bright future within Northern Healthcare.” We were delighted to present Georgina with the Rising Star award.

Support Worker of the Year – Jade Herdson, Montgomery House

Our Support Workers are our stars who go above and beyond each day. We know the role is not always easy and we thank all our Support Workers for their hard work and dedication during a particularly difficult year. For this category, we were looking for someone who goes the extra mile each day to create amazing resident experiences and strives to personalise support delivery. Jade was presented with her award by Anthea Gribbin, HR Director. One of our residents nominated Jade: “Jade is very supportive to each resident, she provides positive support and has been seen to help her colleagues when needed. When I experienced a loss of a very close relative, Jade was supportive and provided me with reassurance. Jade gave me a sense of direction when I was down which made me smile. Jade always guides me to a positive path to continue my recovery.” Jade received several nominations from her team and residents. Well done to Jade, our ‘Support Worker of the Year’.

Team Leader of the Year – Charlotte Mould, Hyde Park House

We were looking for a Team Leader who always ensures residents’ support needs are met, who leads by example, shares their knowledge with their team members to promote their development, and who manages their team and encourages them to make a difference. Charlotte was presented with her award by Ashley Mancey-Johnson, Managing Director. Jack Pitchforth team member said: “During my short time working with her, Charlotte has made me feel so welcome, she has given me all the help and advice that I need and she has been brilliant to work with. She is so kind and caring towards the residents and always takes time to listen to residents if they have any issues and she is always really supportive.” Congratulations Charlotte!

Team Player of the Year – Kerry Collis, HO | Beth Jordan, Glen Garth House | Rachel Harris, Amy Johnson House

As this category was open to any role within Northern Healthcare we received many nominations. So many in fact, that the judges picked three winners for this award, with each individual being recognised for their positive attitude and consistently going above and beyond to help their team. Congratulations to Kerry, Beth and Rachel!

Kerry was presented with her award by Daniel Flaherty, Finance Director. Jennifer Sandilands team member said: “I’d like to nominate Kerry for her work in improving the cash management on sites… Kerry is always there to support the services with finance queries and goes above and beyond in this area of her role. I believe Kerry deserves to be recognised for her achievements. Her commitment to the company has been exemplary and I am amazed at how much she has achieved.”

Rachel was presented with her award by Ashley Mancey-Johnson, Managing Director. One of our residents nominated Rachel: “She is always encouraging me and helping find activities that I like to do. I think she is really good at giving advice.”

Beth was presented with her award by Anthea Gribbin, HR Director. A team member nominated Beth: “(She) went above and beyond to help out at Holland House in Preston, travelling from Millom and doing a 150-mile round trip to do this.”

Unsung Hero

A surprise category! Becky Hallworth, Marketing Manager was awarded the ‘Unsung Hero’ award. Ashley Mancey-Johnson who presented Becky with the award commented: “Becky consistently works tirelessly to promote NHC. A superb member of the team who always works with the best interest of the organisation and with high levels of professionalism and integrity. As Becky is always leading on key projects such as the NHC Awards, the executive team wanted to ensure that she still got the opportunity to be recognised for her commitment and dedication to NHC.”

Unfortunately, we couldn’t celebrate all together due to coronavirus so instead, all of our services were invited to host their own carnival themed celebrations on Friday 25th June to celebrate our winners, nominees and all of our team members for the amazing work they do to support our residents each day. Our services ran with the theme, from The Greatest Showman at Hyde Park House, to cirque du soleil at Amy Johnson House, and sponge the staff at Glen Garth House, as always our services embraced the opportunity to celebrate! Here are a few pictures from our celebrations:

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