Connect someone with the right supported living service in just a few steps.
Our referral process
Step 1
Submit a referral using the form above. To help us process a supported living referral as quickly as possible, ensure you have the documents listed in the below section - 'supported living referrals: how you can support us'. The team will request these once your initial enquiry has been processed.
Step 2
Our clinical team will review the submitted documents. The referral team will then be in contact to arrange an assessment. In some cases, we may request additional information or advise that an assessment is not appropriate at this time, along with the reasons for this decision.
Step 3
A comprehensive assessment will be conducted by one of our Assessment Practitioners alongside the Service Manager. With the individual’s consent, the referrer and any family members are welcome to attend. The assessment will focus on identifying the person’s support needs and goals.
Step 4
Following assessment, an internal discussion will take place to determine whether the service can appropriately meet the individual’s needs and safely manage any identified risks.
Step 5
The referral team will contact the referrer to confirm the decision. If the placement is considered suitable, an assessment pack will be provided, outlining the individual’s support needs in detail along with a proposed support plan. If the placement is not deemed suitable at this time following assessment, the reasons for this decision will be clearly explained.
